• Job Description

  Req#: A5093-25-0007?language=en&page=64&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for a Business Administrator to join the Bovey Tracey & Chudleigh Practice. This is a permanent position of up to 34 hours per week. Salary is competitive and negotiable depending on experience. Whilst we are not Agenda for Change, salary is equivalent to Band 3.

  Main duties of the job

  This role is responsible for the formulation and day-to-day management of GP & AHP clinic rotas in collaboration with the Practice Manager and GP Rota Lead. Key duties include coordinating and monitoring planned and unplanned absences (annual leave, study leave, special leave), ensuring accurate recording of these absences. The role also involves maintaining up-to-date HR and training data in compliance with Practice policies.

  As the Health & Safety lead for both Riverside and Tower House, the individual will oversee safety protocols and compliance. Additionally, the position involves managing the Practice's website and social media presence.

  The role will also serve as the primary point of contact for Subject Access Requests (SARs) at Tower House Surgery, ensuring full compliance with GDPR and the Data Protection Act 2018. The individual will work as part of a team to ensure the delivery of efficient and effective reception, administration, and secretarial services to all service users.

  About us

  At Bovey Tracey & Chudleigh Practice, our patients and staff are at the centre of everything we do. We strive to provide the highest standard of care to our patients and their families through a quality, safe and patient centred approach. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented colleagues. We harbour an environment of trust, honesty and empathy and we value education, research and evidence-based practice.

  We are a eight Partner rural training practice with eight salaried doctors. We have a varied and supportive clinical and administrative team, which includes two advanced nurse practitioners, four practice nurses, five healthcare assistants, a health and wellbeing coach, a social prescribing link worker, a full complement of medical administrators and a pharmacy team. We have a growing list size of 15,085 and operate from two purpose-built buildings.

  Details

  Date posted

  22 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience Competitive salary. Agenda for Change equivalent Band 3.

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A5093-25-0007

  Job locations

  Riverside Surgery

  Le Molay-littry Way

  Bovey Tracey

  Newton Abbot

  Devon

  TQ13 9QP

  
  

  Tower House Surgery

  Market Way

  Chudleigh

  Newton Abbot

  Devon

  TQ13 0HL

  
  

  Job description

  Job responsibilities

  Key duties and responsibilities:

  • Prepare GP & AHP rotas ensuring that adequate capacity, specialist clinics, and equity of workload exist.
  • Manage the day-to-day GP & AHP rotas within S1. Ensure that clinic templates are uploaded accurately onto S1 within agreed time frames.
  • Ensure S1 Clinic Templates are mapped correctly to the National Slot Types in line with NHS Digital GP Appointment Data (GPAD).
  • Co-ordinate and record annual leave and study requests, highlighting any potential problems to GP Rota Lead/Practice Manager.
  • Co-ordinate enhanced access clinics including internal re-sale of weekend sessions.
  • Liaise with Medical Student GP Lead to plan student rotas.
  • Co-ordinate booking of clinical rooms to ensure maximum utilisation of space across the Practice.
  • Prepare templates for GP Registrars to meet their training needs.
  • Collate articles for staff newsletter and circulating monthly.
  • Updates to Practice website and Facebook as required.
  • Management and updates to waiting room visual displays.
  • Update Training Records and Mandatory HR documentation as appropriate.
  • Undergo regular training to keep up to date with current legislation and review relevant Practice Procedures when changes occur.
  • Health & Safety lead for both Riverside and Tower House, including management and updates of Risk Assessment.
  • Liaison with Admin Team Leaders regarding H&S maintenance of both Riverside and Tower House to include emergency lighting and fire checks.
  • Act as the primary point of contact for all Subject Access Requests (SARs) at Tower House Surgery, ensuring full compliance with GDPR and Data Protection Act 2018 requirements.
  • To action tasks as requested by the GP in accordance with practice procedure.
  • Contribute to the effectiveness of the Practice Team by reflecting on own and team activities and making suggestions on way to improve and enhance performance.

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert Practice Manger to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Strive to maintain quality within the Practice.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Effectively manage own time, workload, and resources.
  • Positively promote quality improvement projects with the Practice.

  Job description

  Job responsibilities

  Key duties and responsibilities:

  • Prepare GP & AHP rotas ensuring that adequate capacity, specialist clinics, and equity of workload exist.
  • Manage the day-to-day GP & AHP rotas within S1. Ensure that clinic templates are uploaded accurately onto S1 within agreed time frames.
  • Ensure S1 Clinic Templates are mapped correctly to the National Slot Types in line with NHS Digital GP Appointment Data (GPAD).
  • Co-ordinate and record annual leave and study requests, highlighting any potential problems to GP Rota Lead/Practice Manager.
  • Co-ordinate enhanced access clinics including internal re-sale of weekend sessions.
  • Liaise with Medical Student GP Lead to plan student rotas.
  • Co-ordinate booking of clinical rooms to ensure maximum utilisation of space across the Practice.
  • Prepare templates for GP Registrars to meet their training needs.
  • Collate articles for staff newsletter and circulating monthly.
  • Updates to Practice website and Facebook as required.
  • Management and updates to waiting room visual displays.
  • Update Training Records and Mandatory HR documentation as appropriate.
  • Undergo regular training to keep up to date with current legislation and review relevant Practice Procedures when changes occur.
  • Health & Safety lead for both Riverside and Tower House, including management and updates of Risk Assessment.
  • Liaison with Admin Team Leaders regarding H&S maintenance of both Riverside and Tower House to include emergency lighting and fire checks.
  • Act as the primary point of contact for all Subject Access Requests (SARs) at Tower House Surgery, ensuring full compliance with GDPR and Data Protection Act 2018 requirements.
  • To action tasks as requested by the GP in accordance with practice procedure.
  • Contribute to the effectiveness of the Practice Team by reflecting on own and team activities and making suggestions on way to improve and enhance performance.

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert Practice Manger to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Strive to maintain quality within the Practice.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Effectively manage own time, workload, and resources.
  • Positively promote quality improvement projects with the Practice.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Bovey Tracey & Chudleigh Practice

  Address

  Riverside Surgery

  Le Molay-littry Way

  Bovey Tracey

  Newton Abbot

  Devon

  TQ13 9QP

  
  

  Employer's website

  https://www.towerhousesurgery.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Bovey Tracey & Chudleigh Practice

  Address

  Riverside Surgery

  Le Molay-littry Way

  Bovey Tracey

  Newton Abbot

  Devon

  TQ13 9QP

  
  

  Employer's website

  https://www.towerhousesurgery.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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