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BUSINESS ANALYST
4 days agoPay$51625.00 - $71600.00 / year
LocationPhoenix/Arizona
Employment typeFull-Time
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Job Description
- Req#: 533354
Employer Industry: Government Legal Services
Why consider this job opportunity:
- Salary up to $71,600
- Comprehensive benefits package, including health and dental insurance, retirement plan, and paid parental leave
- Opportunity for career advancement and growth within the organization
- Flexible work options with remote work eligibility up to two days a week
- Supportive and collaborative work environment with a focus on training and development
- Student loan assistance and vacation with paid holidays
What to Expect (Job Responsibilities):
- Perform maintenance functions for the Criminal Division's PbK database, including programming reports and updating user profiles
- Provide customer support for PbK software, assisting end-users and responding to service requests
- Develop and execute training plans and materials for PbK software users
- Create and modify the Division's intranet (SharePoint) webpage
- Assist Division personnel by developing presentation materials and facilitating training sessions
What is Required (Qualifications):
- Minimum of 1-3 years of experience in database/software administration or equivalent experience
- Valid Arizona Driver's License with consent for driving record checks
- Strong customer service skills and excellent interpersonal communication abilities
- Knowledge of quality assurance and testing tools, as well as user testing processes
- Ability to develop and write technical documentation, such as training manuals
How to Stand Out (Preferred Qualifications):
- Associate's degree in a relevant field
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