J.P. Morgan
Business Banking Virtual Specialist
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Job Description
- Req#: 210693919
Employer Industry: Banking and Financial Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and business success
- Engage with a diverse clientele and provide tailored financial solutions
- Work in a fast-paced environment that values initiative and relationship-building
What to Expect (Job Responsibilities):
- Conduct daily outreach through various channels to engage with Business Banking clients and deliver exceptional service
- Collaborate with service teams to resolve client issues and address feedback effectively
- Consult with clients to understand their cash flow cycles and recommend appropriate banking solutions
- Build relationships with clients and internal partners to facilitate referrals to specialists
- Adhere to risk management protocols and regulatory banking requirements while following established processes
What is Required (Qualifications):
- Minimum of 1 year of experience in a portfolio management role or related business/customer service experience
- Proficient in customer contact through inbound and outbound calls and video conferencing
- Strong written communication skills with individuals at all levels
- Ability to prioritize tasks and maintain a balanced work approach to achieve business objectives
- Proven ability to build relationships and influence others in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Bachelor’s degree or equivalent work experience
- General knowledge of core Business Products and Services, including Deposit, Lending, and Cash Management
- Proficiency in MS Office tools, including Outlook, Excel, Word, and PowerPoint
#Banking #FinancialServices #CustomerService #CareerOpportunity #ClientRelations
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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