• Job Description

  Req#: JR0015023

  Business Change Specialists (12 month Fixed-Term Contract)

  Salary: National ranging from £55,800 to £80,000 and London from £60,900 to £85,000

  Are you interested in joining a team that work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes?

  The team/department

  Our Change Directorate is at the forefront of our ambition to transform the FCA into a data-led regulator, and our work enables the FCA to effectively regulate some of the UK’s most complex financial markets.

  Within the Change Directorate, our Departmental Change Teams (DCT) work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes. DCTs are made up of key change disciplines such as business change, project management and business analysis.

  We have a number of high-profile projects dedicated to delivering state of the art data, digital and AI innovation in the way we regulate UK Financial Services. In order for us to succeed in this new digital age our technology, people processes, and behaviours need to be supported by world class cyber security innovations. The business change specialist role is critical to designing, delivering and embedding change that will ensure the successful delivery of these new technologies.

  What you will be doing (the role)

  • Designing and implementing the business change approach for complex transformation programmes

  • Developing and delivering change strategies and interventions to effectively implement the required change, (business change deliverables and milestone) including but not limited to; stakeholder engagement plans, training needs analysis, communication plans, training plans, resistance management plans and in conjunction with impacted business areas analysing the change to determine what people processes are required to implement organizational change

  • Identifying readiness and exit criteria - managing to the readiness criteria, ensure the change is embedded within the relevant business area and complete the transition to BAU teams services post go live

  • Responsible for managing business change team members and taking responsibility for quality assuring key deliverables

  • Being a role model and leader for the Business Change practice across the organisation, contributing to the development of the knowledge base and providing coaching as required

  What you will get from the role

  • The satisfaction that your work makes a real difference and contributes to the FCA delivering on its mission

  • Critical part of a delivery team delivering a pipeline of work that will help redefine the FCA’s technology landscape for years to come

  • Ability to support the successful realisation of business outcomes within the FCA

  • A challenging and varied workload across a varied portfolio of change

  • An opportunity to work in a collaborative, learning environment with a team of talented and motivated colleagues

  Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

  Core benefits that you will receive as standard are:

  • 28 days holiday per year plus bank holidays

  • Private healthcare with Bupa

  • A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)

  • Life assurance of eight times your basic salary

  • Income protection

  We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

  The skills and experience you will have

  Minimum

  We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

  • Proven evidence of leading business change projects, leading teams in successful delivery of organisational change, particularly on transition programmes involving changes to people, processes, IT, culture and behaviour

  • Experience of delivering business change across a variety of project and programme methodologies

  Essential

  • Relationship management with a proven ability to build trust and understanding the issues that matter to people most, whilst taking divisions through structural, procedural and cultural change

  • Excellent analytical skills: ability to think clearly and rigorously about how best to assess operational risk and readiness and reach pragmatic approach and direction, including under pressure

  • Strategic and pragmatic thinker, focused on outcomes and the bigger picture with the confidence to engage constructively to challenge established approaches

  • Significant experience of identifying risks, developing mitigation actions and reaching agreement with stakeholders on the management of risks and issues where there are interdependencies within and outside of a portfolio

  • Ability to work in a logical and structured way in response to ambiguity

  • Exceptional communication and interpersonal skills: excellent written and oral communication

  • Comfortable with technology concepts and solutions

  • Competent user of all MS Office applications

  About the FCA

  The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.

  The FCA's Values & Diversity

  Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

  The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role.

  Flexible working

  We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
  

  Multi-location

  As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.

  Useful information

  Applications for this role close at 23:59 on 14th August 2024

  This role is graded as Technical Specialist – Corporate

  Got a question?

  If you are interested in learning more about the role please contact:

  For internal applicants, please contact Sara Holland at Sara.Holland2@fca.org.uk

  For external applicants, please contact Asha Gladis at Asha.Gladis@fca.org.uk

  What to expect from our interview process

  The assessment process consists of an initial screening call with one our Recruitment Partners. If successful, you will be invited to attend a first stage competency-based interview. The final stage will include a technical case study and competency-based questions.

  Application support

  We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.

  If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.

  Please note that all applications must be submitted through our online portal, applications sent via email will not be accepted.

• About the company

  The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry.

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