• Job Description

  Req#: C9361-25-0439?language=en&page=234&sort=publicationDateDesc

  Job summary

  We are currently recruiting a proactive Business Co-Ordinator to join our Regional Learning & Improvement Networks team. In this role, you will contribute to establishing and maintaining learning networks that foster knowledge sharing and drive improvements across Elective, UEC and Mental Health Care Services.

  As a Business Co-Ordinator, you will be an integral part of a dynamic team, overseeing the coordination of all business management and operational activities related to the Regional Learning & Improvement Networks programme.

  You will have experience in project management and supporting change initiatives. You should be skilled at analysing and interpreting information, anticipating and assessing potential issues, and recommending effective solutions.

  Strong communication skills are vital, especially the ability to convey complex information persuasively and influence stakeholders. You should be adept at building and nurturing key relationships. Experience in planning and managing both virtual and in-person events is also required.

  You will be expected to work on-site at least two days per week and be available to start within four weeks of receiving a conditional offer, if selected. Please note that this vacancy may close early if we reach our application limit, so we encourage you to submit your application as soon as possible.

  Main duties of the job

  You will support the improvement manager to ensure that the portfolio of tasks and projects is planned, managed, and delivered effectively. Additionally, you will be responsible for managing all purchase orders, invoicing, and coordinating with NHSE financial management systems, venue booking agents, and booking portals. You will also develop and manage all stakeholder communications. Supporting the improvement manager, you will assist in planning up to six face-to-face and six virtual events per year, including booking and managing venues, setting up webinars, coordinating agendas, managing booking portals, and handling all related communications. On the day of each event, you will ensure attendance to support coordination and management. You will also be responsible for the day-to-day oversight and management of a digital platform for clinicians and operational teams to collaborate on solutions to shared challenges

  About us

  At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

  We are working in partnership with East of England Learning & Improvement Networks who are part of the NHSE Clinical & Operational Excellence Programme which was established in September 2024.

  The Networks have been designed for operational and clinical leaders working in Elective Care, Urgent and Emergency Care and Mental Health and incorporate those working in primary and community care and the ambulance service.

  The LINs provide an enabling infrastructure that facilitates collaboration and the sharing of best practice between peers using an improvement approach. The primary aim of the Networks is to support and accelerate those improvement initiatives that are producing demonstrable improvement in patient flow. Key activities include online networks, face-to-face learning events, and the integration of data-driven insights using comparative data for improvement.

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 6

  Salary

  £37,338 to £44,962 a year per annum

  Contract

  Secondment

  Working pattern

  Full-time

  Reference number

  361-7286753

  Job locations

  Victoria House

  Camlife

  Fulbourn, Cambridge

  CB21 5XA

  
  

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in business management or equivalent level of experience of working at a similar level in the NHS
  • Project management qualification
  • Significant experience in project management and supporting change management processes
  • Event planning and management experience

  Skills

  Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Evidence of success in effective project and programme management
  • Evidence of success in effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence
  • Skills for nurturing key relationships and maintaining networks
  • Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
  • Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate
  • Attention to detail combined with the ability to extract key messages from complex analysis.

  Knowledge

  Essential

  • Specialist knowledge in a relevant subject to post graduate level
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project
  • Previous experience in similar role in public sector.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level in business management or equivalent level of experience of working at a similar level in the NHS
  • Project management qualification
  • Significant experience in project management and supporting change management processes
  • Event planning and management experience

  Skills

  Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
  • Evidence of success in effective project and programme management
  • Evidence of success in effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence
  • Skills for nurturing key relationships and maintaining networks
  • Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
  • Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate
  • Attention to detail combined with the ability to extract key messages from complex analysis.

  Knowledge

  Essential

  • Specialist knowledge in a relevant subject to post graduate level
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project
  • Previous experience in similar role in public sector.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  East and North Hertfordshire Teaching NHS Trust

  Address

  Victoria House

  Camlife

  Fulbourn, Cambridge

  CB21 5XA

  
  

  Employer's website

  https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  East and North Hertfordshire Teaching NHS Trust

  Address

  Victoria House

  Camlife

  Fulbourn, Cambridge

  CB21 5XA

  
  

  Employer's website

  https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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