• Job Description

  Req#: R-001937

  About Us

  Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

  How This Role Impacts Live Oak and its People

  The Business Development Officer, Treasury Management will play a critical role as part of the Treasury Management ("TM") team responsible for the sales and servicing of our business deposit products. The Business Development Officer will exhibit significant experience in all business banking products offered by Live Oak. They will be responsible for driving customer growth and account utilization within. As ongoing projects or new products become available, the TM will be involved and expected to collaborate with other teams regarding Business Deposit accounts. Some travel may be required for site visits to customers.

  What You’ll Do at Live Oak

  • Business Development – Manage all elements of the Treasury Management sales cycle, including prospect qualification, needs analysis, and closing sales.

  • Client Management – Retain and grow the customer portfolio through regular service reviews, calls, and industry training.

  • Consultative Sales – Use consultative and strategic sales skills to turn prospects into clients

  • Solution Design – Design customer-centric treasury management solutions and provide expertise on the liquidity management cycle.

  • Internal Support – Serve as a liaison between Lending and Deposit teams to provide a comprehensive service experience to current and potential business customers.

  How You’ll Do It

  • Serve as Business Deposit customer’s primary source of contact throughout life of the account or loan

  • Consult internal & external customers on Everyday Banking products and processes; briefly discuss Lending products and provide clean and informative handoffs to Lending teams as necessary

  • Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions and take ownership

  • Follow up to referrals with clear information, log all contacts, and respond promptly

  • Utilize technology to manage leads, pipeline, and referral sources; stay abreast of portfolio metrics and performance

  • Develop industry expertise in specified market niches

  • Work with Treasury clients to move them from a lead to an opened account and ensure accuracy and a premium customer experience

  • Work closely with a GTM Specialist for Treasury clients, who will perform ongoing servicing for a portfolio of customers

  • Work closely with Deposit Ops and Customer Success teams as needed for account maintenance

  Required and Preferred Experience

  • 5+ years of prior banking experience and/or Live Oak banking experience is required

  • Proven experience in treasury management sales or a related field

  • Strong consultative sales skills, relationship management, and product knowledge

  • Ability to work under stressful conditions, particularly in customer situations

  • Critical thinking and problem-solving skills; ability to evaluate multiple alternatives to achieve goals

  • Self-starter and proactive worker; offers creative solutions

  • Strong verbal and written communication and organizational skills

  • Strong partnership skills and ability to collaborate across multiple groups in the organization

  Education

  • Bachelor’s Degree required

  Our Values

  • Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

  • Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

  • Respect: Treat everyone wi.th courtesy, politeness, and kindness.

  • Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

  • Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

  For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

  Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at careers@liveoak.bank

  EEO is the Law

  Commitment to Diversity
  Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.

  The base pay range for this position is $80,000.00 - $130,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

  Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

• About the company

  Live Oak Bank, a subsidiary of Live Oak Bancshares, Inc.,

Notice