• Job Description

  Req#: R-363082

  • About this role:

    Wells Fargo is seeking a Business Execution Consultant (BEC) to support Consumer Collections and Servicing (CCS) Business Implementation Management (BIM) team.

    This BEC will serve as a Kanban lead for a non-technical implementation team that support s customer communications updates. Communications supported are primarily customer letters. The Kanban lead is expected to facili tate regular Kanban ceremonies/meetings, oversee the work of the team and drive continuous improvement leveraging Agile methodology .

    
    In this role, you will:

    • Own scheduling, planning and facilitation of regular Kanban ceremonies (daily stand up, replenishment/refinement, retrospective, monthly stakeholder call, etc.)

    • Oversee day-to-day activities of the team while partnering with the functional manager

    • Build and maintain good working relationships within BIM, various product teams and the larger CCS organization we directly support

    • Provide work direction and guidance to kanban team

    • Exercise independent judgment and provide guidance to ensure objectives and deadlines are met

    • Identify and implement process improvement s

    
    Required Qualifications, US:

    • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    
    Desired Qualifications:

    • E xperience as a kanban lead or scrum master

    • Experien ce using data and reporting to make decisions and inform stakeholders

    • Understanding of Agile methodology

    • E xperience using Jira

    • Strong written, verbal and presentation skills, including attention to detail

    • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    • Experience developing partnerships with leaders and subject matter experts across multiple business functions

    • Ability to take initiative, work independently with minimal supervision, and demonstrate urgency

    • Effective critical thinking and credible challenge skills

    • Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

    
    
    Locations:

    • Des Moines, IA - 150496-IA-West Des Moines Campus

    • Charlotte, NC 141278-NC-CIC Customer Information Ctr

    • Dallas, TX - 107555-TX-John Carpenter Freeway

    • Phoenix, AZ 107688-AZ-D Building, Chandler Campus

    • Roanoke, VA - 141670-VA-Roanoke Operations Center (ROC)

  Posting End Date:

  7 May 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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