• Job Description

  Req#: 21181

  Overview

  The Business Manager at Illinois Dental Providers Harlmen is responsible for running and perpetuating a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Operations (DO) and the office staff to develop the practice while developing a successful and positive team.

  Responsibilities

  Essential Functions:

  • Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s).
  • Provide exceptional customer service by making the patient the #1 priority!
  • Management, training, and oversight of our office staff team members.
  • Strong organizational and leadership skills.
  • Collaboration with experienced professionals in our corporate and operations management teams.
  • Versatility in working with analytical and financial data; including budgets, financial plans, and reports.
  • Using information systems tools and reports.
  • Good judgment and a strong ability to work with people like our team members, patients, and management.
  • Good written and verbal communication skills.
  • Lots of enthusiasm for seeing the company’s business constantly improve.
  • Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
  • Energetic and eager to tackle new projects and ideas.
  • Comfortable in both a leadership and team-player role.

  Qualifications

  Qualifications:

  Educations/Certification:

  • Minimum of high school diploma or equivalent required; bachelor’s degree strongly preferred
  • Maintain annual OSHA, HIPAA, and/or Infection Control training.

  Skills and Abilities:

  • 3-5 years of leadership/management experience in a professional environment with direct patient contact preferred.
  • Excellent positive attitude and customer service skills
  • Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
  • Possess exceptional interpersonal and relationship building skills, including conflict resolution skills.
  • Strong organization, planning and analytical skills.
  • Ability to use good judgment to make decisions independently.
  • Ability to multitask and remain calm in a rapidly changing environment.
  • Computer proficiency and the ability to learn new programs as required.

  Work Environment and Conditions:

  • Overtime required as approved by DO.
  • Travel as needed for training and to perform job functions.
  • Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
  • Potential of prolonged sitting and standing

• About the company

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