Job description

Job responsibilities

Job Purpose:

1. To assist the Clinical Service Lead to develop and maintain the operational management of the Lewisham CMHT, PCMHT N4 & PD Service. Ensuring that appropriate systems are in place for the smooth delivery of service across the team.
2. To be a key resource to the Clinical Service Lead and other members of the multi-disciplinary team in delivery of key performance targets set by the Care Quality Commission (CQC).
3. To provide Business Management support for Lewisham CMHT, PCMHT N4 & PD Service whilst managing own workload and acting independently with the aim of maintaining an efficient standard of service with a high level of confidentiality, in accordance with the requirements of the Service.
4. To effectively manage the Lewisham CMHT, PCMHT N4 & PD Service administrative team.
5. To ensure that confidentiality is maintained at all times.
6. To act as Ambassador for the Trust at all times in liaison with internal and external departments and individuals.

Please refer to the attached job description for a detailed list of roles and responsibilities.

Job responsibilities

Job Purpose:

1. To assist the Clinical Service Lead to develop and maintain the operational management of the Lewisham CMHT, PCMHT N4 & PD Service. Ensuring that appropriate systems are in place for the smooth delivery of service across the team.
2. To be a key resource to the Clinical Service Lead and other members of the multi-disciplinary team in delivery of key performance targets set by the Care Quality Commission (CQC).
3. To provide Business Management support for Lewisham CMHT, PCMHT N4 & PD Service whilst managing own workload and acting independently with the aim of maintaining an efficient standard of service with a high level of confidentiality, in accordance with the requirements of the Service.
4. To effectively manage the Lewisham CMHT, PCMHT N4 & PD Service administrative team.
5. To ensure that confidentiality is maintained at all times.
6. To act as Ambassador for the Trust at all times in liaison with internal and external departments and individuals.

Please refer to the attached job description for a detailed list of roles and responsibilities.

Person Specification

Qualifications

Essential

• Relevant degree or professional qualification or equivalent experience
• Evidence of continuous professional development
• GCSEs or equivalent qualifications in English and Maths (A-C)

Desirable

• RSA 3 secretarial qualification or equivalent qualification

Experience

Essential

• Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures.
• Excellent communication skills both verbal and written
• Excellent interpersonal skills
• Excellent copy typing skills (50wpm or above) and telephone manner
• Accurate data entry skills and grammar/spelling/punctuation
• Ability to plan, prioritise, multi-task and problem solve
• Effective time management skills
• Ability to work on own initiative and as part of a team

Desirable

• Ability to supervise staff
• Experience of working in the NHS, ideally within a mental health environment; hospital or community clinic

Knowledge/Skills

Essential

• Experience in a responsible administrative / secretarial role
• Proven experience of office systems (including Microsoft Outlook, Word, Excel and PowerPoint)
• Experience of minuting meetings
• Experience of composing correspondence
• Awareness of Data Protection and Confidentiality
• Understanding of Racial Awareness and Diversity
• Confidence to deal with patients and members of the public

Desirable

• NHS in house systems and databases

Qualifications

Essential

• Relevant degree or professional qualification or equivalent experience
• Evidence of continuous professional development
• GCSEs or equivalent qualifications in English and Maths (A-C)

Desirable

• RSA 3 secretarial qualification or equivalent qualification

Experience

Essential

• Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures.
• Excellent communication skills both verbal and written
• Excellent interpersonal skills
• Excellent copy typing skills (50wpm or above) and telephone manner
• Accurate data entry skills and grammar/spelling/punctuation
• Ability to plan, prioritise, multi-task and problem solve
• Effective time management skills
• Ability to work on own initiative and as part of a team

Desirable

• Ability to supervise staff
• Experience of working in the NHS, ideally within a mental health environment; hospital or community clinic

Knowledge/Skills

Essential

• Experience in a responsible administrative / secretarial role
• Proven experience of office systems (including Microsoft Outlook, Word, Excel and PowerPoint)
• Experience of minuting meetings
• Experience of composing correspondence
• Awareness of Data Protection and Confidentiality
• Understanding of Racial Awareness and Diversity
• Confidence to deal with patients and members of the public

Desirable

• NHS in house systems and databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Community

Church Down CMHT Churchdown Mental

London

BR1 5PS

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)