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Business Operations Specialist (Temporary Contractor)
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Job Description
- Req#: 6102
- Minimum 3 years of relevant experience in operations, order fulfillment, or enterprise data input roles; experience in B2B environments preferred
- Technical Skills: Familiarity in Salesforce and order management tools. Strong Microsoft Excel and data input skills
- Attributes: Exceptional attention to detail, ability to work under deadline pressure, process-oriented mindset, and high adaptability in fast-changing environments.
- 100% Remote. No Travel.
Overview
IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.
IDC is lookig for a Fulfillment Operations Specialist (Temporary Contractor).
The Fulfillment Operations Specialist will support the high-volume, time-sensitive product fulfillment process within the Technology & IT Business Operations team.
This role is central to maintaining business continuity, especially during peak cycles like month end, quarter end, and the year end renewal period. The department is the backbone of IDC's delivery operations, responsible for ensuring accurate, timely execution of client-facing deliverables driven by contract commitments. What makes this opportunity exciting and challenging is the balance of precision and urgency of customer requests.
Responsibilities
Execute daily product fulfillment tasks across various enterprise systems (e.g., Salesforce, Aurora, and IDC.com) with a high degree of accuracy.
Update and synchronize data across multiple customer account groups, ensuring consistency in product deployment.
Qualifications
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.About the company
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