Job Description

Reporting to the Associate Manager, Digital Enablement, you will be responsible for providing business support for senior leaders, hiring managers, advisors, field support and internal staff in Advisory Network. This includes business as usual, audits and some project work.

What you will do

Security Coordination

• Support the creation and maintenance of role-based access and software profiles
• Manage the system security access for hiring managers within Advisory Network including mainframes and standalone applications/software.
• Administer third-party system: Siebel, Docusign
• Processing of onboarding, offboarding and employee transfer requests
• ICOFR terminations and modifications related to periodic/quarterly/yearly audits
• Respond to inbox inquiries in a timely and professional manner

Access Control Auditor

• Compare and validate list of users on annual basis
• E-mail follow ups to leadership and users directly to confirm access
• Track responses
• Terminations and modifications as required
• Deliver comprehensive reporting to leaders and audit teams

Technical Support (Senior Leaders)

• Provide deskside support for Senior Leaders in Advisory Network.
• Support includes, first level technology support, if needed escalate to internal tech teams
• Development of job aids, as required

What you will bring

• Bilingualism (English /French) is highly desirable
• Ability to foster strong relationships with peers and security/technical partners
• Demonstrated analysis and problem-solving skills
• Demonstrated strong organizational skills and attention to detail
• Capable of multi-tasking and prioritizing work assignments
• Strong written and verbal communication skills
• Self-motivated, takes initiative
• Ability to work well independently and in a team setting
• Proficiency with MS Office Products
• Reporting experience an asset

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg, & Regina.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .

#LI-Hybrid