• Job Description

  Req#: 24041616

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:

  This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners.

  Line of Business Job Description:

  This role is part of the Global Operations, Initiative Management Team. The Process Design Consultant partners with business subject matter experts, Process Owners/Delegates, Change Management to provide / maintain an end to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, support and highlight developed roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering.

  The ideal candidate is a strong leader with the ability to challenge and influence stakeholders at all levels in the organization, with excellent analytical and critical thinking skills, and a process improvement mind-set with the ability to drive optimization. Directly supports the program's strategic direction, transformation efforts and process driven culture.

  Responsibilities:

  • Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
  • Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
  • Engages with key stakeholders, partners, and business leadership to deliver on business objectives
  • Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
  • Develops strategic and tactical plans to drive progress towards business goals and objectives
  • Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
  • Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
  • Integrate business best practices and leverage technology to develop and deploy automated/revised solutions. Build action plans to identify pain points/variation and provides recommendations to drive continuous improvement
  • Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
  • Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits
  • Implements complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
  • Evaluate OpEx routines across Global Operation and Enterprise, as well as routines with key internal and external stakeholders to ensure effective communication exists and feedback is solicited

  Requirements:

  • 10+ years of Process Design and/or Project Management experience
  • Strong leaderships skills with the ability to influence stakeholders at all levels
  • Exceptional written and verbal communication skills
  • Executive presence and ability to lead meetings, including meetings with executive participants
  • Strong analytical and problem-solving skills
  • Demonstrated success working in Matrix organization
  • Understanding of BOA’s Risk Management Framework and Business Controls
  • Proficient in problem analysis and solution design
  • Strong partnership skills – build broad-based business relationships across the organization using influencing skills while demonstrating strong conflict resolution capabilities

  Skills:

  • Business Acumen
  • Critical Thinking
  • Customer and Client Focus
  • Result Orientation
  • Analytical Thinking
  • Collaboration
  • Oral Communications
  • Stakeholder Management
  • Adaptability
  • Innovative Thinking
  • Planning
  • Prioritization

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

Notice