• Job Description

  Req#: C9369-25-0234?language=en&page=868&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a Band 3 Business Support Administrator within the Exeter, East & Mid Devon Home Treatment Teams at Wonford House, in Exeter. (37.5 hours).

  You will be providing administration support to Senior Mental Health Practitioners and Support Workers within the clinical team. The primary role and purpose of HTT is to provide home treatment, avoiding hospital admission where possible and if admission is indicated, working with clients throughout this time and endeavour to facilitate early discharge.

  Main duties of the job

  This role is interesting and varied;

  • Generating assessment and discharge letters
  • Supporting of MDT meetings and uploading to patient record
  • Supporting team business meetings
  • Ordering supplies
  • Supporting with the administration of team's lease cars
  • Processing monthly petty cash returns
  • Daily review of caseload
  • Booking rooms for patient appointments

  About us

  About Devon Partnership Trust

  We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

  We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

  Our values

  We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

  We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

  Details

  Date posted

  22 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  C9369-25-0234

  Job locations

  Wonford House Hospital

  Dryden Road

  Exeter

  EX2 5AF

  
  

  Job description

  Job responsibilities

  Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

  Job description

  Job responsibilities

  Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

  Person Specification

  Qualifications

  Essential

  • NVQ3 in administration or equivalent level of knowledge and experience.
  • Evidence of continuing professional and personal development.

  Experience

  Essential

  • Previous experience of working within an administrative or secretarial team.
  • Experience of dealing with confidential and complex information.

  Skills and Abilities

  Essential

  • Excellent interpersonal and communication skills both written and verbal
  • Ability to take and convey clear messages
  • Experience in dealing with people in distress in a calm and confident manner

  Knowledge

  Essential

  • Intermediate IT skills in Microsoft Office packages
  • Ability to manage diverse workload whilst dealing with frequent interruptions
  • Ability to meet deadlines and to work under pressure
  • Exceptional organisational skills and ability to prioritise

  Person Specification

  Qualifications

  Essential

  • NVQ3 in administration or equivalent level of knowledge and experience.
  • Evidence of continuing professional and personal development.

  Experience

  Essential

  • Previous experience of working within an administrative or secretarial team.
  • Experience of dealing with confidential and complex information.

  Skills and Abilities

  Essential

  • Excellent interpersonal and communication skills both written and verbal
  • Ability to take and convey clear messages
  • Experience in dealing with people in distress in a calm and confident manner

  Knowledge

  Essential

  • Intermediate IT skills in Microsoft Office packages
  • Ability to manage diverse workload whilst dealing with frequent interruptions
  • Ability to meet deadlines and to work under pressure
  • Exceptional organisational skills and ability to prioritise

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Devon Partnership NHS Trust

  Address

  Wonford House Hospital

  Dryden Road

  Exeter

  EX2 5AF

  
  

  Employer's website

  https://www.dpt.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Devon Partnership NHS Trust

  Address

  Wonford House Hospital

  Dryden Road

  Exeter

  EX2 5AF

  
  

  Employer's website

  https://www.dpt.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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