• Job Description

  Req#: C9262-25-1066?language=en&page=264&sort=publicationDateDesc

  Job summary

  We are looking for a motivated and enthusiastic administrator to join our team, supporting the Children in Care Team within the Women and Children's Care Group.

  The post holder will need excellent communication, administration and IT skills to support the team to deliver a high quality service to our clients and professional partners. You will be supported in this role by the Business Support Team Lead

  The post is 30 hours with the option to work these over 4 or 5 days.

  The post can either be based in Workington or Carlisle

  Main duties of the job

  The post includes:

  • Ensuring all children are recalled for Health Assessment within appropriate time scales
  • Uploading meeting invites to Electronic Patient Record and informing clinicians of meetings
  • Updating Electronic Patient Record with details of new referrals
  • Interrogating Health IT Systems for information as requested
  • Distributing Health assessments and Health care plans
  • Collection of other additional health or medical information relevant to individual children as required
  • Typing reports dictated by the Medical Advisors
  • Working closely with the Adoption Team in the local authorities to ensure all required reports for the are available in a timely manner
  • The post holder will provide a comprehensive and high quality administrative support to the team.
  • The post holder will act as a point of contact for patients, colleagues and external partners and appropriately manage communications within the team
  • Working as part of a team and covering for colleagues when necessary

  About us

  At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

  Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

  As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

  Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

  Details

  Date posted

  06 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year Per annum Pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  262-A-25-7368338

  Job locations

  Workington Community Hospital

  Park Lane

  Workington

  CA14 2RW

  
  

  Job description

  Job responsibilities

  Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

  Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

  If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

  Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

  Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

  If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

  Important Information

  Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

  For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

  Disclosure and Barring Service:

  On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

  The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

  If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

  Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

  Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

  The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

  Please note the cost of the DBS check has increased from 2nd December 2024

  Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

  Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

  As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

  A lease car may be available for this position; further details will be provided upon appointment if applicable.

  27-day holiday scheme rising to 33 after 10 years

  Flexible working Scheme

  Excellent opportunities for development

  Competitive NHS Pension scheme

  Access to NHS discounts with retailers and leisure companies

  EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

  These schemes are subject to availability

  Job description

  Job responsibilities

  Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

  Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

  If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

  Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

  Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

  If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

  Important Information

  Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

  For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

  Disclosure and Barring Service:

  On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

  The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

  If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

  Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

  Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

  The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

  Please note the cost of the DBS check has increased from 2nd December 2024

  Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

  Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

  As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

  A lease car may be available for this position; further details will be provided upon appointment if applicable.

  27-day holiday scheme rising to 33 after 10 years

  Flexible working Scheme

  Excellent opportunities for development

  Competitive NHS Pension scheme

  Access to NHS discounts with retailers and leisure companies

  EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

  These schemes are subject to availability

  Person Specification

  Qualifications

  Essential

  • oGCSE English language (minimum C grade) or equivalent.
  • oNVQ Level 2 in administration or equivalent or relevant experience

  Desirable

  • oNVQ Level 3 in administration or equivalent
  • oCompetent Audio transcription

  Experience

  Essential

  • oOperating word processing and other computer packages including Excel and Outlook
  • oAudio typing / word processing.
  • oExperience of dealing with confidential information

  Desirable

  • oExperience in a healthcare environment.
  • oMedical audio typing / word processing.

  Knowledge

  Essential

  • oKnowledge of Microsoft IT Systems

  Desirable

  • oKnowledge of Electronic Patient Record systems
  • oExperience of working within a healthcare Setting
  • oMedical terminology

  Skills and Aptitudes

  Essential

  • oEffective communication and interpersonal skills.
  • oAble to use initiative appropriately within team environment.
  • oAble to work without supervision
  • oAbility to organise and prioritise workload.
  • oAble to work to deadlines.

  Desirable

  • oMinute taking skills
  • oAbility to switch tasks regularly throughout the day

  Personal Circumstances

  Essential

  • oEnthusiasm

  Other requirements

  Essential

  • oWillingness to provide cover for other business support staff when the occasion arises
  • oAbility to travel to other Trust sites independently throughout the county
  • oWilling to develop further relevant skills.

  Person Specification

  Qualifications

  Essential

  • oGCSE English language (minimum C grade) or equivalent.
  • oNVQ Level 2 in administration or equivalent or relevant experience

  Desirable

  • oNVQ Level 3 in administration or equivalent
  • oCompetent Audio transcription

  Experience

  Essential

  • oOperating word processing and other computer packages including Excel and Outlook
  • oAudio typing / word processing.
  • oExperience of dealing with confidential information

  Desirable

  • oExperience in a healthcare environment.
  • oMedical audio typing / word processing.

  Knowledge

  Essential

  • oKnowledge of Microsoft IT Systems

  Desirable

  • oKnowledge of Electronic Patient Record systems
  • oExperience of working within a healthcare Setting
  • oMedical terminology

  Skills and Aptitudes

  Essential

  • oEffective communication and interpersonal skills.
  • oAble to use initiative appropriately within team environment.
  • oAble to work without supervision
  • oAbility to organise and prioritise workload.
  • oAble to work to deadlines.

  Desirable

  • oMinute taking skills
  • oAbility to switch tasks regularly throughout the day

  Personal Circumstances

  Essential

  • oEnthusiasm

  Other requirements

  Essential

  • oWillingness to provide cover for other business support staff when the occasion arises
  • oAbility to travel to other Trust sites independently throughout the county
  • oWilling to develop further relevant skills.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  North Cumbria Integrated Care NHS Foundation Trust

  Address

  Workington Community Hospital

  Park Lane

  Workington

  CA14 2RW

  
  

  Employer's website

  https://www.ncic.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North Cumbria Integrated Care NHS Foundation Trust

  Address

  Workington Community Hospital

  Park Lane

  Workington

  CA14 2RW

  
  

  Employer's website

  https://www.ncic.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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