Bank of America
Business Support Manager
This job is now closed
Job Description
- Req#: 24022079
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description Summary:
Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices.Position Summary:
This role provides business support for the Data Management Technology & Enterprise Architecture (DMTEA) organization. DMTEA has a footprint in multiple US markets and India and employs close to 2,500 employees and contractors. The DMTEA COO team is responsible for running the business of technology for the Technology Executive and their team including financial management, workforce & location strategy, and Executive Support while also maintaining close connectivity with HR, Finance & Risk partners.
Required Skills:
- Ability to “connect the dots” to identify cause and effect and extract key points
- Strong interpersonal and relationship management skills to establish relationships with technology executives, horizontal partners, and LOB counterparts
- Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
- Proven ability to manage and drive/lead execution of multiple and often competing priorities to meet deadlines
- Ability to communicate effectively, both written and orally, in a clear, concise and confident manner
- Willing to learn fast and adapt quickly to change.
- Must work well under pressure
Desired Skills:
- Prior business support experience preferred.
- Proven ability to develop executive ready communications and presentations.
- Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities.
- Strong analytical, financial management and organizational skills with attention to detail.
- Ability to break down complex issues and drive timely decisions, know when to engage others for additional input, and when to act independently.
- Strong, executive level written and verbal communication skills and executive presence.
- Advanced level MS office skills, especially Excel and PowerPoint.
- Self-starter, quick learner and have excellent time management skills.
- Must be able to think strategically across the organization to identify opportunities to improve overall performance efficiency.
- Must be able to interact and build relationships at all levels of the organization.
Shift:
1st shift (United States of America)Hours Per Week:
40About the company
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.