• Job Description

  Req#: 135931

  End Date

  Wednesday 28 May 2025

  Salary Range

  £59,850 - £66,500

  We support flexible working – click here for more information on flexible working options

  Flexible Working Options

  Flexibility in when hours are worked, Hybrid Working, Job Share

  Job Description Summary

  .

  Job Description

  Job Title: Business Support Manager
  Location: Edinburgh, Glasgow, Bristol, Birmingham, Cardiff, Leeds, or Manchester,
  Hours: Full Time
  Working Pattern: Our work style is hybrid, which involved spending at least two days per week (or 40% of your time) at one of our Hub Offices.

  About This Opportunity

  Do you want to be part of a team that delivers data-led insights to help shape the future of our business?

  If so, we have a fantastic opportunity for a Business Support Manager to join our dynamic team. You’ll play a key role in translating our strategic blueprint into lasting design principles that support the Commercial Banking coverage business. You’ll work closely with a range of partners, ensuring data integrity, defining clear requirements, and using tools like Power BI to turn complex data into actionable insight. If you’re a proactive problem-solver with a drive for continuous improvement, we could be a great fit!

  Key Accountabilities:

  • Translation of blueprint into robust organisational design principles including Relationship Manager set sizes, regional coverage and sector focus.
  • Supporting data requests to enable data-led decisions.
  • Collaboration with colleagues across several areas to identify requirements and deliver insight.
  • Delivering own small-scale or medium-scale projects by working within an established programme management plan.

  Why Lloyds Banking Group

  Join us and, as well as making a difference to customer, you’ll enjoy a fulfilling career where you’ll be free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

  What We Need From You?

  • Experience in an Analytics or MI team: Prior experience in a similar role where you've worked with large datasets and used tools like Power BI and Excel
  • Ability to interpret and handle sophisticated data efficiently: You'll need to produce high-quality information, analysis and research from large volumes of data.
  • Strong Commercial Awareness: You must have a deep understanding of the Business and Commercial Banking environment with a proven track record of using commercial insight to support effective decision making.
  • Effective communication skills: You must be confident in articulating complex data insights to multiple partners and ensure alignment with data security, records management, and governance rules.

  About working for us!

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

  We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

  
  Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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