Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global AML and Onboarding Operations Workspace Management Business Support Management role is responsible for supporting the occupancy planning and the execution of workspace management initiatives including floor restacks, building exits, seat forecasting, and capital improvements. The role encompasses seat assignments, request intake management, In addition, the role may be assigned various duties including seat assignments, request intake management, data health maintenance, and routine reporting and analysis. The role will be expected to become a subject matter expert for any buildings assigned for coverage and foster strong relationship with Global Operations workspace partners, GAOO’s BSMs & managers, and team members. The position calls for an energetic employee with a readiness to execute at a high level with proactive planning and great attention to detail. Enthusiastically adaptable to changing demands and acting as a self-starter will also be important for success.

Required skills:

• 2 or more years of combined experience in the areas of workspace management, technology, business support, project management, real estate, or workforce management
• Ability to work in team-oriented environment with strong aptitude for problem solving
• Strong communication skills written, verbal, presentation, and meeting facilitation
• Strict attention to detail and dedication to flawless work product
• Adept at balancing multiple and competing priorities; outstanding organizational and planning skills
• Excellent Microsoft Office skills, specifically Excel, PowerPoint, and SharePoint
• Demonstrated ability to build relationships and partner across departments
• Ability to manage complex projects as either project manager or member of project team

Desired Skills:

• Knowledge/experience working with workforce management & real estate tools
• Technical Aptitude and desire to use or learn new applications/systems
• Ability to identify, understand, design, and implement new process flows in a complex environment

Skills:

• Program/Project Management
• Reporting
• Oral Communications
• Presentation Skills

Shift:

Hours Per Week: