Business Support Officer - Technical Service

SO1: Starting salary £35,223 pa rising in annual increment to 36,417 per annum incl LW

We are looking to appoint an enthusiastic, self-motivated person to work within a dynamic team of Electrical professional engineers within the Technical Services Compliancy team. A person who is self-motivated and committed to working collaboratively with other members. To assist, support and improve our delivery of Planned and Responsive Repairs to ensure that Lambeth’s Communal EICR, Domestic EICR, Communal Electrics, Warden Call Systems, Lifts, CCTV and Door Entry systems are fully compliant Borough wide.

Teamwork plays a vital role in this environment, so you’ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to ensure that the performance and compliancy figures are maintained.

The Business Support Officer will report directly to either The Electrical Manager or The Principal Electrical engineer.

You will be able to demonstrate:

• Be able to demonstrate diplomacy when dealing with residents.
• Ability to raise works orders on Northgate
• Ability to raise PO / requisitions and liaise with finance
• Be able to investigate complaints and chase engineers for technical detail
• Be able to record minutes of various meetings.
• Be able to manage and respond to complaints within the teams.
• Be able to schedule various monthly team meetings.
• Be commitment to working in partnership with other departments within the organization.
• Be proficient in oral and written English.
• Possess good inter-personal and organizational skills.
• Be able to prioritize workload.
• Be able to engage and support members within the team.
• Be able to carry out ad-hoc administrative work as needed.

In addition to the salary, we offer attractive benefits, please click on the link to view Lambeth Employee's Benefits

Please note we operate an anonymised application process. If you are uploading your CV or a personal statement, please remove your personal details.

If this sounds like your ideal next challenge, Click the 'Apply online' button and complete an online application form.

Job Description and Person Specification

Closing date: Monday 7 August 2023 at midnight

Lambeth is committed to Safer Recruitment and aims for quality services and equal opportunities for all.