Employer Industry: Tolling and Transportation Services

Why consider this job opportunity:
- Salary up to $18.50 per hour
- Benefit package includes up to an additional 25% of salary
- 10 days paid vacation, 12 paid holidays, and 6 sick days accrued annually
- Medical, dental, and vision insurance options available
- Company matched 401(k) plan and life insurance coverage
- Employee recognition events and reasonably priced food options on site

What to Expect (Job Responsibilities):
- Provide high-quality customer service for inquiries related to I-PASS electronic tolling accounts and billing issues
- Update and maintain customer accounts with accuracy and document phone inquiries
- Process credit card payments and make recommendations based on customer needs
- Navigate multiple systems to assist and service customers effectively
- Complete required training and implement knowledge in daily operations

What is Required (Qualifications):
- High school diploma or equivalent required
- 1 to 2 years of customer service experience required
- Bilingual English/Spanish required
- Must be able to type a minimum of 25 words per minute with at least 90% accuracy
- Must have excellent communication skills and the ability to multi-task

How to Stand Out (Preferred Qualifications):
- 1 to 2 years of call center experience preferred
- Intermediate computer skills and ability to navigate through multiple data screens
- Clear and professional spoken English

#TollingServices #CustomerService #CareerOpportunity #EmployeeBenefits #BilingualRequired

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.