Employer Industry: Credit Union

Why consider this job opportunity:
- Starting hourly pay of $18.50 plus monthly performance incentives
- 85% employer-paid medical, vision, and dental coverage
- 401(k) match at 6%
- Paid vacation and sick time that does not expire
- Opportunities for hybrid and remote work after training and performance evaluation
- Positive work/life balance with a commitment to promoting from within

What to Expect (Job Responsibilities):
- Assist members with performing financial transactions
- Resolve problems and provide customer support
- Recommend financial solutions and strategies to enhance member financial wellbeing
- Handle high-volume inbound calls in a contact center environment
- Collaborate with team members to achieve performance goals

What is Required (Qualifications):
- High school diploma or GED equivalent
- Minimum of 6 months to 1 year of high-volume inbound call center experience (preferred)
- Customer service experience involving problem-solving and decision-making
- Ability to analyze problems and recommend efficient solutions
- Strong communication skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within a financial institution
- Familiarity with financial products and services
- Proficiency in using call center technology and software
- Strong interpersonal skills and a passion for helping others
- Ability to thrive in a fast-paced environment

#CreditUnion #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits

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