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Job Description
- Req#: 744000062613555
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Paid training to equip you with essential skills
- Flexible schedule to promote work-life balance
- Opportunities for advancement and career development
- Paid time off to support personal well-being
- Telehealth care plan for accessible health support
- Supportive environment focused on customer satisfaction
What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls and respond to customer inquiries
- Identify and assess customer needs to ensure satisfaction
- Build and maintain sustainable relationships with customer accounts
- Provide accurate and complete information using appropriate tools
- Handle customer complaints and follow up to ensure resolution
What is Required (Qualifications):
- Excellent customer service abilities and a track record of over-achieving quotas
- Good phone etiquette and strong communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Minimum educational requirement: High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales or upselling
- Multilingual or bilingual proficiency is a plus, particularly in Spanish
- Strong data entry skills and computer proficiency
#CustomerService #CareerOpportunity #PaidTraining #FlexibleSchedule #AdvancementOpportunities
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