Remote Jobs
Call Center Agent
4 days agoWhat's your preference?
Job Description
- Req#: a906a2ad-1207-4c9f-ad48-0f439c5f54f0
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary of $16 per hour (English) and $17 per hour (Spanish)
- Enjoy the convenience of remote work from your home
- Comprehensive paid training to ensure success in the role
- Robust benefits package including medical, dental, and vision insurance, life insurance, and a 401K retirement savings plan
- Generous time off with paid holidays and paid time off
- Opportunity to work with a reputable company in the call center industry
What to Expect (Job Responsibilities):
- Handle incoming calls for the Florida Department of Financial Services related to the My Safe Florida Home Program
- Provide exceptional customer service in a fast-paced, high-volume call environment
- Maintain a consistent Monday through Friday schedule from 8:00 AM to 5:00 PM EST
- Utilize technical skills to navigate software applications and assist callers effectively
- Complete a Level 2 background check and ensure a distraction-free home office environment
What is Required (Qualifications):
- Must be available to work a consistent Monday through Friday schedule, 8:00 AM to 5:00 PM EST
- Reliable internet connection with a minimum speed of 20 Mbps download and 5 Mbps upload
- High-quality wired headset, keyboard, and mouse required for optimal performance
- Ability to pass a Level 2 background check
- Residency preference for candidates from Florida, Tennessee, and Texas
How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service role
- Bilingual skills, particularly in Spanish, for additional pay consideration
- Demonstrated ability to manage calls effectively in a high-volume environment
- Strong technical proficiency with computers and software applications
- Excellent interpersonal skills, showcasing friendliness and patience
#CallCenterJobs #RemoteWork #CustomerService #CareerOpportunity #TrainingProvided
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