Remote Jobs
Call Center - Bilingual Spanish
This job is now closed
Job Description
- Req#: 238029
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare annual cash incentive payment up to 8% - 16% based on company performance
- Additional 10% compensation for evening or weekend hours worked
- Comprehensive benefits package including 401(k) with dollar-for-dollar company match, medical, dental, and vision coverage
- Opportunities for career development and tuition assistance
- Inclusive and supportive work culture with Employee Resource Groups
What to Expect (Job Responsibilities):
- Assist customers with inquiries and insurance policy needs, including coverage, rates, and billing issues
- Handle claims from customers involved in accidents, demonstrating empathy and support
- Offer additional products to customers while addressing their primary needs
- Navigate multiple computer systems to provide effective customer service
- Work remotely while maintaining a designated workspace free from distractions
What is Required (Qualifications):
- Minimum of two years relevant work experience or two years of post-secondary education
- Fluent in Spanish and English (verbal and written)
- Ability to work a schedule that includes a weekend day and evening hours after training
- Must have a designated workspace and high-speed internet access
- Must connect provided hardware directly to the router or modem via cable
How to Stand Out (Preferred Qualifications):
- Experience in customer service or call center environments
- Familiarity with insurance policies and claims processes
- Strong multitasking abilities and computer navigation skills
- Previous experience working in a bilingual capacity
- Commitment to providing exceptional customer service
#InsuranceServices #CustomerService #BilingualOpportunity #RemoteWork #CareerDevelopment
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