Remote Jobs
Call Center - Bilingual Spanish
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Job Description
- Req#: 225443
Employer Industry: Insurance
Why Consider this Job Opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 8% - 16% of eligible earnings based on company performance
- Additional $1.00/hour for bilingual roles
- Performance-based rewards
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and wellness programs
What to Expect (Job Responsibilities):
- Provide expertise on Progressive products and services to ensure appropriate insurance coverage through benefits selling
- Support customers' inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews
- Care for customers recently in accidents by demonstrating empathy while setting up new claim reports and offering additional products
- Handle inbound calls from Spanish-speaking customers
- Navigate through multiple computer systems to assist customers effectively
What is Required (Qualifications):
- Two years of post-secondary education or relevant work experience
- Property & Casualty license for sales roles
- Fluent in Spanish and English (verbal and written)
- Ability to work weekend days and evening hours after completion of training
- Designated workspace free from noise and distractions
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales roles
- Familiarity with insurance products and services
#InsuranceIndustry #BilingualJobs #RemoteWork #CareerGrowth #EmployeeBenefits
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