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Call Center - Bilingual Spanish
Pay$20.25 - $21.50 / hour
LocationLaredo/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 226334
Employer Industry: Insurance
Why Consider this Job Opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 8% - 16% based on company performance
- Additional 10% bonus for working evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour for bilingual English and Spanish roles
- Comprehensive benefits package including 401(k) with company match, medical, dental, and vision coverage, wellness programs, and more
What to Expect (Job Responsibilities):
- Bilingual Inbound Sales Representatives: Share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
- Bilingual Customer Service Representatives: Support customers' inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
- Bilingual Claims Representatives: Care for customers recently in accidents by demonstrating empathy while setting up new claim reports and offering customers additional products
What is Required (Qualifications):
- Two years of post-secondary education or relevant work experience
- Property & Casualty license for sales roles (opportunity to gain during training)
- Fluent in Spanish and English (verbal and written)
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service or sales role
#InsuranceIndustry #BilingualOpportunity #RemoteWork #CompetitivePay #CareerGrowth
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