Remote Jobs
Call Center - Bilingual Spanish
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Job Description
- Req#: 235843
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 16% based on company performance
- Additional 10% pay for evening or weekend hours
- Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
- Opportunities for career development and tuition assistance
- Recognized as a top workplace for innovation and work-life flexibility
What to Expect (Job Responsibilities):
- Take inbound calls from Spanish-speaking customers, providing assistance with inquiries and insurance policies
- Share expertise on Progressive products and services to ensure appropriate insurance coverage
- Demonstrate empathy and care for customers involved in accidents while setting up new claim reports
- Support customers with billing questions, coverage, rates, and policy reviews
- Offer additional products to customers based on their needs
What is Required (Qualifications):
- Minimum of two years relevant work experience or two years post-secondary education
- Fluent in Spanish and English (verbal and written)
- For sales positions: Property & Casualty license (or the ability to obtain one during training)
- Ability to multitask and navigate multiple computer systems
- Designated workspace free from noise and distractions
How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales within the insurance industry
- Knowledge of insurance products and claims processes
- Exceptional communication and interpersonal skills
- Familiarity with remote work technology and requirements
- Bilingual skills beyond Spanish and English
#InsuranceServices #BilingualOpportunity #RemoteWork #CareerDevelopment #TopWorkplace
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