Remote Jobs
Call Center - Bilingual Spanish
This job is now closed
Job Description
- Req#: 231389
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $21.50 per hour, depending on the role selected
- Gainshare bonus up to 16% of eligible earnings based on company performance
- Additional 10% for evening or weekend hours worked
- Comprehensive benefits including 401(k) with company match, medical, dental, and vision coverage
- Opportunities for career development and tuition assistance
- Work remotely with provided computer equipment and in-depth training
What to Expect (Job Responsibilities):
- Handle inbound calls from Spanish-speaking customers, providing assistance with insurance inquiries
- Share expertise on Progressive products and services to ensure appropriate insurance coverage
- Support customers with questions regarding coverage, rates, billing issues, and policy reviews
- Demonstrate empathy while caring for customers involved in accidents and setting up new claim reports
- Offer additional products to customers based on their needs
What is Required (Qualifications):
- Minimum of two years relevant work experience or two years of post-secondary education
- Property & Casualty license required for sales roles; opportunity to obtain during training
- Fluent in Spanish and English (verbal and written)
- Ability to work a schedule that includes a weekend day and evening hours after training
- Designated workspace free from noise and distractions, with high-speed internet
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role, particularly in the insurance industry
- Strong multitasking abilities and proficiency in navigating multiple computer systems
- Prior experience in a call center environment
- Demonstrated ability to work effectively in a fast-paced environment
- Familiarity with insurance products and services
#Insurance #BilingualJobs #CustomerService #CareerOpportunity #RemoteWork
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