Remote Jobs
Call Center - Bilingual Spanish
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Job Description
- Req#: 224271
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 8% - 16% of eligible earnings based on company performance
- Additional 10% bonus for working evening or weekend hours
- Performance-based rewards
- Comprehensive benefits package
- Opportunity for career development and tuition assistance
What to Expect (Job Responsibilities):
- Provide expertise on Progressive products and services to ensure appropriate insurance coverage through benefits selling
- Support customers' inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews
- Care for customers recently in accidents by demonstrating empathy while setting up new claim reports
- Offer customers additional products to meet their insurance needs
- Handle inbound calls from Spanish-speaking customers
What is Required (Qualifications):
- Two years of post-secondary education or relevant work experience
- Property & Casualty license for sales roles
- Fluent in Spanish and English (verbal and written)
- Ability to work weekends and evening hours after training
- Must have a designated home workspace free from distractions
How to Stand Out (Preferred Qualifications):
- Previous experience in a bilingual customer service role
- Strong multitasking skills and ability to navigate through multiple computer systems
#InsuranceIndustry #CustomerService #BilingualOpportunity #RemoteWork #CareerDevelopment
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