Remote Jobs
Call Center - Bilingual Spanish
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Job Description
- Req#: 231377
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 16% of your eligible earnings based on company performance
- Additional 10% for evening or weekend work
- Comprehensive benefits including 401(k) with company match, medical, dental, and vision coverage
- Opportunities for career development and tuition assistance
- Supportive and inclusive work culture recognized for innovation and flexibility
What to Expect (Job Responsibilities):
- Handle inbound calls from Spanish-speaking customers, providing assistance with insurance inquiries and policy needs
- Share expertise on Progressive products and services to ensure appropriate coverage
- Demonstrate empathy while managing claims for customers involved in accidents
- Navigate multiple computer systems to effectively address customer concerns
- Offer additional products to customers during interactions
What is Required (Qualifications):
- Minimum of two years relevant work experience or two years post-secondary education
- Fluent in both Spanish and English (verbal and written)
- For sales positions, possession of a Property & Casualty license or willingness to obtain one during training
- Ability to work a schedule including weekends and evening hours after training
- Designated workspace that is free from noise and distractions
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role
- Familiarity with insurance products and services
- Ability to handle high-pressure situations with professionalism
- Strong multitasking skills in a fast-paced environment
- Knowledge of additional languages can enhance communication with diverse clients
#InsuranceServices #BilingualJobs #CustomerService #CareerDevelopment #RemoteWork
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