Meduit

Call Center Customer Service Representative - Medical (Not Remote)


Pay$15.00 / hour
LocationWaco/Texas
Employment typeFull-Time

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  • Job Description

      Req#: CALLC002503
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary starting at $15.00 hourly
      - Full comprehensive paid training program (3+ weeks)
      - Medical, dental, and vision insurance available
      - 401(K) plans with company match
      - Opportunities for internal company growth
      - Supportive and positive work atmosphere

      What to Expect (Job Responsibilities):
      - Assist patients in understanding their financial responsibilities in a helpful manner
      - Make outbound calls and receive inbound calls regarding outstanding balances
      - Meet or exceed established productivity metric goals
      - Follow procedures to resolve patient account balances and set up payment plans
      - Document all conversations electronically on company and/or client systems

      What is Required (Qualifications):
      - High School Diploma or GED
      - Must be willing to submit for a background check
      - High integrity and strong interpersonal skills
      - Excellent verbal and written communication skills
      - Ability to work in a fast-paced environment

      How to Stand Out (Preferred Qualifications):
      - Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and FDCPA
      - Experience in medical billing or claims processing
      - Proficient in Microsoft Outlook, Word, and Excel
      - Strong organizational and problem-solving skills
      - Ability to provide excellent customer service in various situations

      #HealthcareServices #CallCenter #CareerOpportunity #TrainingProvided #CustomerSupport

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Meduit’s value-based revenue cycle management (RCM) solutions and expertise accelerate cash flow and maximize close rates for healthcare providers.