Employer Industry: Revenue Cycle Management for Healthcare

Why consider this job opportunity:
- Salary starting at $16.00 - $18.00 hourly
- Full comprehensive paid training program (3+ weeks)
- Medical, dental, and vision insurance included
- 401(K) plans with company match and employer-paid life insurance
- Opportunities for internal company growth and a steady work schedule
- Supportive work environment focused on employee success

What to Expect (Job Responsibilities):
- Provide exceptional customer service in a high-volume call center environment
- Make and receive calls to patients regarding their accounts while working towards resolutions
- Meet or exceed established metric goals for performance
- Reference patient health information to address questions and update client systems
- Comply with all federal and state laws and regulations regarding collections policies

What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1 year experience in a call center environment
- Willingness to submit to a background check
- High integrity and excellent interpersonal, verbal, and written communication skills
- Ability to work in a fast-paced environment and handle customer inquiries effectively

How to Stand Out (Preferred Qualifications):
- Knowledge of medical terminology, HIPAA, Medicaid, Medicare, insurance, and FDCPA
- Experience with medical billing or claims processing
- Proficiency in PC-based applications (Microsoft Outlook, Word, and Excel)
- Strong organizational and problem-solving skills
- Positive attitude and ability to demonstrate teamwork

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