Employer Industry: Workforce Management Services

Why consider this job opportunity:
- Salary of $16.63 per hour
- Comprehensive 3-week training program to prepare you for success
- Flexible work hours available between 8:00 am and 6:00 pm EST
- Opportunity to make a positive impact by assisting individuals with essential healthcare services
- Enjoy the convenience of working from home
- Supportive and dynamic team environment

What to Expect (Job Responsibilities):
- Provide information and support to individuals, families, small group employees, and brokers regarding healthcare services
- Assist with eligibility and enrollment for Medicaid and Qualified Health Plans through the State's Exchange
- Utilize the State's eligibility and enrollment portal and CRM software to deliver excellent service
- Navigate and effectively use various online systems to assist consumers
- Address customer inquiries and resolve issues to ensure a positive experience

What is Required (Qualifications):
- Must have your own computer (Bring Your Own Device - BYOD)
- Excellent communication skills in English or Spanish
- Strong problem-solving abilities and a customer-centric mindset
- Ability to navigate and utilize various online systems effectively
- Must be available for flexible shifts as required

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or healthcare-related fields
- Bilingual skills in additional languages
- Familiarity with Medicaid and health insurance enrollment processes
- Strong organizational skills and attention to detail
- Ability to work independently and manage time effectively

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