Employer Industry: Contact Center and Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive salary starting at $14.50 per hour
- Paid time off and holidays
- Comprehensive medical insurance benefits, including no-cost virtual doctor visits
- Career advancement opportunities with a focus on promoting from within
- Fun and motivating work environment with casual dress code
- Flexible remote work options available after training and meeting performance goals

What to Expect (Job Responsibilities):
- Provide empathetic support to callers who are distressed about their missing pets
- Serve as the frontline team member to assist in reuniting pets with their owners
- Ensure a positive customer experience through effective communication
- Adhere to daily schedules to manage inbound calls, particularly during peak times
- Collaborate with a team-oriented culture that values employee contributions

What is Required (Qualifications):
- Previous call center experience is required
- High School diploma or GED is mandatory
- Must be at least 18 years old
- Ability to maintain a quiet and designated work area if working remotely
- Must pass a drug screen and federal background check upon hire

How to Stand Out (Preferred Qualifications):
- Experience in customer service roles, particularly in call centers
- Strong communication and problem-solving skills
- Familiarity with pet care or related industries

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