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Call Center Agent Inbound Customer Service (Tulsa, OK - REMOTE**)
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Job Description
- Req#: 268
Employer Industry: Contact Center and Business Process Outsourcing
Why consider this job opportunity:
- Salary starting at $14.50 per hour, with competitive pay based on experience
- Paid time off and holidays to promote work-life balance
- Comprehensive medical insurance benefits, including no-cost virtual doctor visits
- Opportunities for career advancement and internal promotions
- Fun and motivating work environment with a casual dress code
- Ability to work remotely after initial on-site training, providing flexibility
What to Expect (Job Responsibilities):
- Serve as the first line of contact for customers, assisting them with issues related to their missing pets
- Provide reassurance and support to callers who may be distressed
- Ensure a positive customer experience by adhering to established protocols
- Manage inbound calls effectively, especially during peak periods
- Collaborate with team members to foster a supportive and productive work culture
What is Required (Qualifications):
- Minimum of one year of call center experience
- High School diploma or GED
- Must be at least 18 years old
- Ability to create a quiet and designated work area at home if working remotely
- Must pass a drug screen and federal background check upon hire
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service roles within a contact center environment
- Familiarity with pet care or related industries
- Strong problem-solving skills and ability to handle stressful situations
- Excellent communication and interpersonal skills
- Proficiency with computer systems and technology
#ContactCenter #CustomerService #CareerOpportunity #RemoteWork #PetCare
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