Remote Jobs
Call Center Inbound Customer Service Team Member (Tulsa, OK REMOTE**)
5 days agoWhat's your preference?
Job Description
- Req#: 271
Employer Industry: Contact Center and Business Process Outsourcing
Why consider this job opportunity:
- Salary of $14.50 an hour to start
- Paid time off and paid holidays
- Comprehensive medical insurance benefits, including no-cost virtual doctor visits
- 401K with company match and additional benefits like dental, vision, and pet insurance
- Opportunities for career advancement within a supportive and collaborative work environment
- Casual dress and a fun, motivating workplace culture
What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers seeking assistance with their missing pets
- Reassure callers who may be anxious or panicked about their situation
- Manage inbound calls while adhering to daily schedules, especially during peak periods
- Contribute to a positive customer experience and help reunite pets with their owners
- Collaborate with team members to uphold a high standard of service
What is Required (Qualifications):
- Previous call center experience is required
- High School diploma or GED is required
- Must be at least 18 years old
- Ability to pass a drug screen and federal background check upon hire
- If working remotely, a quiet designated work area at home is necessary
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a high-pressure environment
- Strong communication skills and the ability to empathize with callers
- Familiarity with pet care services or related industries
- Demonstrated ability to work well in a team-oriented setting
- Flexibility to adapt to varying call volumes and schedules
#CustomerSupport #CallCenter #CareerOpportunity #PetCare #RemoteWork
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