IQVIA
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
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Job Description
- Req#: R1494453
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for career advancement with the potential to convert to a full-time employee
- Work remotely from the comfort of your home
- Engaging and diverse corporate culture that values teamwork and inclusiveness
- Chance to make a positive impact on patient support programs
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means of contact
- Quickly assess users' issues and provide first-level support for problem resolution
- Document specific resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
#HealthcareServices #RemoteWork #PatientSupport #CareerOpportunity #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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