Employer Industry: Travel Services

Why consider this job opportunity:
- Opportunity to start a career in the travel industry with a well-respected employer
- Comprehensive 14-week training program, with travel arrangements provided for in-person training
- Position offers the flexibility of remote work after training completion
- Collaborative and innovative work environment, contributing to a culture of continuous improvement
- Strong focus on client service, allowing you to make a positive impact on customer experiences

What to Expect (Job Responsibilities):
- Complete the TI University training program, demonstrating proficiency in travel consulting skills
- Handle client inquiries and manage travel reservations with limited supervision
- Assess client needs and develop tailored travel plans and solutions
- Accurately resolve client issues and ensure high levels of client satisfaction
- Collaborate with internal teams to enhance the overall client experience

What is Required (Qualifications):
- High School Diploma or equivalent combination of education and experience
- Previous client service experience, preferably in a contact center environment
- Solid digital literacy, including proficiency with internet, chat, and email tools
- Excellent communication skills, with the ability to engage clients effectively
- Strong problem-solving skills and a client service focus

How to Stand Out (Preferred Qualifications):
- Experience in a travel-related role or familiarity with travel planning principles
- Ability to build strong consultative relationships with clients
- Detail-oriented mindset with a process-oriented approach to work

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