Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely 2 days a week, with 2-3 days in the office
- Supportive and collaborative work environment focused on patient care
- Chance to make a positive impact on patient satisfaction and experience
- Competitive compensation package with potential for bonuses

What to Expect (Job Responsibilities):
- Greet and assist patients over the phone, ensuring a welcoming first impression
- Schedule appointments and maintain accurate records for new and established patients
- Handle patient inquiries and resolve issues, including addressing dissatisfied customers
- Optimize appointment scheduling to enhance patient satisfaction and provider efficiency
- Collect and update financial information and patient charges

What is Required (Qualifications):
- High school diploma or GED required; Associate's degree preferred
- Minimum two (2) years of experience in a medical/clinical office
- Proficiency with EMR, computerized scheduling, and registration systems, including Athena, Greenway, and Phreesia

How to Stand Out (Preferred Qualifications):
- Experience working in a fast-paced healthcare environment
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and prioritize effectively
- Familiarity with patient care protocols and healthcare regulations

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