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Call Center Representative (Bilingual Spanish Speaking) Remote
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Job Description
- Req#: vvl6E7aFcEtn
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $16.00 per hour
- Opportunity to work 100% remotely
- Supportive and collaborative work environment
- Engage in a role that emphasizes patience and compassion
- Work in a results-focused and team-oriented culture
- Mandatory weekend shifts provide a consistent schedule
What to Expect (Job Responsibilities):
- Respond to phone inquiries from the public regarding non-emergency services
- Provide customer service and information to callers while managing a high volume of calls
- Take complaints and service requests, forwarding them for further action
- Enter inquiries, complaints, and requests into appropriate computer systems
- Perform related clerical and computer support work
What is Required (Qualifications):
- Bilingual in Spanish and English
- Availability to work shifts, including nights, Saturdays, Sundays, and holidays
- Ability to sit for extended periods while using a headset and managing calls
- Strong listening skills to understand and respond to caller inquiries
- Capability to type information accurately while handling calls
How to Stand Out (Preferred Qualifications):
- Experience in a call center or customer service role
- Familiarity with computer systems and call management software
- Strong judgment skills, particularly in high-pressure situations
- Ability to maintain calm and clarity while communicating with callers
- Previous experience in a fast-paced customer service environment
#CallCenter #BilingualJobs #RemoteWork #CustomerService #CareerOpportunityAbout the company
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