Remote Jobs
Call Center Representative
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Job Description
- Req#: 4C0F8AF7EE
Employer Industry: Veterinary Services
Why consider this job opportunity:
- Hourly pay starting at $16.00 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely from home, providing flexibility in your schedule
- Comprehensive benefits including medical, dental, and vision insurance
- Generous paid time off and parental leave
- Supportive work environment focused on compassionate customer service
What to Expect (Job Responsibilities):
- Provide exceptional customer service through positive interactions with pet families
- Handle a high volume of customer service calls in a remote setting
- Accurately document pet medical information and schedule appointments
- Maintain productivity, quality, and performance standards
- Guide emotional conversations with pet families in a calm and supportive manner
What is Required (Qualifications):
- Experience in high call volume, customer service, or call center environments
- Ability to quickly learn custom software and programs, including Gmail and Zoom
- Previous experience working from home or with minimal peer interactions
- High attention to detail and adaptability to new processes
- Punctual and reliable attendance for the entire duration of scheduled shifts
How to Stand Out (Preferred Qualifications):
- Previous experience in a veterinary or animal care setting
- Familiarity with call center software like Five9
- Strong problem-solving skills and ability to handle emotional situations
- Excellent written and verbal communication skills
- Ability to work flexible hours, including nights and weekends
#VeterinaryServices #CustomerService #RemoteWork #CareerOpportunity #CompassionateCare
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