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Call Center Representative
This job is now closed
Job Description
- Req#: 744000061348945
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Paid training provided to enhance your skills
- Opportunity for career advancement and growth within the organization
- Flexible schedule to accommodate work-life balance
- Paid time off to support your well-being
- Access to a telehealth care plan for your health needs
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls and respond to customer inquiries
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through effective communication
- Handle customer complaints, providing appropriate solutions and follow-ups to ensure resolution
- Maintain accurate records of customer interactions and process customer accounts
What is Required (Qualifications):
- Excellent customer service abilities and a track record of over-achieving sales quotas
- Good phone etiquette and strong communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Must be at least 18 years old and possess a high school diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Multilingual or bilingual proficiency, particularly in Spanish
- Strong analytical skills and data entry proficiency
#CustomerService #CareerOpportunity #FlexibleSchedule #TrainingProvided #SalesExperience
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