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Call Center Representative


Pay$16.00 / hour
LocationKansas City/Kansas
Employment typeFull-Time

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  • Job Description

      Req#: D88EE44AA4
      Employer Industry: Veterinary Care and Pet Services

      Why consider this job opportunity:
      - Salary starts at $16.00 per hour, with eligibility for overtime
      - Generous paid time off and paid parental leave
      - Comprehensive medical, dental, and vision insurance plans
      - Remote work opportunity with a flexible schedule
      - Supportive training and development programs to enhance skills
      - Access to company-funded wellness resources for mental, financial, and physical health

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service through positive interactions with pet families
      - Handle a high volume of customer service calls in a remote environment
      - Gather and document pet medical information accurately and schedule appointments
      - Guide emotional conversations with pet families in a calm and compassionate manner
      - Meet all productivity, quality, and performance standards

      What is Required (Qualifications):
      - Experience in high call volume, customer service, or call center environments
      - Ability to quickly learn custom software and programs, including Gmail and Zoom
      - Previous experience in a work-from-home setting with minimal peer interactions
      - High attention to detail and adaptability to new processes
      - Must be punctual and present for work every day for the entire shift

      How to Stand Out (Preferred Qualifications):
      - Familiarity with various software applications and tools used in customer service
      - Previous experience in a veterinary or animal care setting

      #VeterinaryCare #CustomerService #RemoteWork #CareerOpportunity #CompensationAndBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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