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Call Center Representative
Pay$15.00 / hour
LocationKnoxville/Tennessee
Employment typeFull-Time
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Job Description
- Req#: 1D10BCA174
Employer Industry: Veterinary Services
Why Consider this Job Opportunity:
- Competitive hourly pay starting at $15.00 per hour
- Opportunity for career advancement and growth within the organization
- Remote work from home flexibility
- Comprehensive benefits package including health insurance, mental health support, gym memberships, and more
- Generous paid time off and parental leave policies
What to Expect (Job Responsibilities):
- Provide exceptional customer service to pet families through positive interactions
- Answer a high volume of customer service calls in a remote work environment
- Document pet's medical information accurately and schedule appointments efficiently
- Guide emotional conversations in a calm and peaceful manner
- Adhere to all productivity, quality, and performance standards
What is Required (Qualifications):
- Experience in high call volume, customer service, or call center environments
- Ability to quickly learn and adapt to new software programs
- High attention to detail and ability to work independently
- Punctuality and attendance for scheduled shifts
- Completion of mandatory 4-week intensive training program at the beginning of employment
How to Stand Out (Preferred Qualifications):
- Previous experience in a work-from-home environment or minimal peer interactions
#VeterinaryServices #CustomerService #RemoteWork #CareerGrowth #BenefitsPackage
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