IQVIA
Call Center Representative / Pharmacy Tech Support (Remote)
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Job Description
- Req#: R1487535
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for contract-to-full-time conversion with the employer
- Work remotely from home with flexible shift options
- Inclusive corporate culture that values teamwork and diversity
- Chance to provide meaningful support to patients in need of therapies
- Engaging work environment within a leading global provider of healthcare solutions
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals
- Provide initial support for customer requests via telephone, email, or other means
- Assess user issues and deliver first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Additional experience in healthcare or patient support roles
#LifeSciences #HealthcareSupport #RemoteWork #CareerOpportunity #DiversityInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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