Remote Jobs
Call Center Representative / Pharmacy Tech Support (Remote-Friendly anywhere in the US)
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Job Description
- Req#: R1488757
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity to work 100% remotely from home
- Potential for conversion to a full-time position with the employer
- Supportive and inclusive corporate culture that values diversity and teamwork
- Chance to make a positive impact on patient support programs
- Opportunities to suggest operational improvements and contribute to management decisions
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals using the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate department
- Work 40 hours per week during designated shifts with moderate supervision
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in customer service within a healthcare-related environment
#LifeSciences #HealthcareSupport #RemoteWork #PatientCare #DiversityAndInclusion
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