Employer Industry: Veterinary Care Services

Why consider this job opportunity:
- Hourly pay starts at $16.00 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely from home
- Comprehensive benefits including medical, dental, vision, and pet insurance
- Generous paid time off and parental leave
- Supportive and compassionate work environment focused on pet and family well-being

What to Expect (Job Responsibilities):
- Provide exceptional customer service by engaging in positive interactions with pet families
- Answer a high volume of customer service calls in a remote environment
- Gather and accurately document pet medical information and schedule appointments
- Guide emotional conversations in a calm and peaceful manner
- Meet all productivity, quality, and performance standards

What is Required (Qualifications):
- Experience working in high call volume, customer service, or call center environments
- Ability to quickly learn custom software and other programs, such as Gmail and Zoom
- Previous experience in a work-from-home environment or with minimal peer interactions
- High attention to detail and adaptability to new processes
- Must be punctual and present for the entire duration of scheduled shifts

How to Stand Out (Preferred Qualifications):
- Experience in a veterinary or animal care setting
- Familiarity with customer relationship management (CRM) software
- Strong emotional intelligence and ability to handle sensitive conversations
- Previous training experience or involvement in training new team members

#VeterinaryCare #CustomerService #RemoteWork #CareerOpportunity #CompassionateCare

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