Remote Jobs
Call Center Representative (Remote - Alabama Only)
5 days agoWhat's your preference?
Job Description
- Req#: 334
Employer Industry: Pediatric Healthcare
Why consider this job opportunity:
- Starting salary of $12.00/hr with opportunities for increases and growth
- Competitive medical, dental, and vision insurance plans after 90 days, or a $600 annual benefit stipend
- 401(k) Plan with a 3% Safe Harbor contribution from the employer, with immediate vesting
- Accrue up to 16 days of PTO per year, with the ability to roll over unused days
- Fully paid gym membership to select gyms in NYC and NJ
- Remote work opportunity from the comfort of your home in Alabama
What to Expect (Job Responsibilities):
- Provide excellent customer service with empathy and kindness to patients and their parents
- Schedule appointments accurately for patients across multiple offices
- Follow appropriate triage protocols and relay messages to RNs and Pediatricians
- Register and guide new patients through the practice
- Adhere to HIPAA regulations and policies while managing high volumes of calls and emails
What is Required (Qualifications):
- Must live in Alabama
- 1+ years of customer service or call center experience
- Excellent communication and problem-solving skills
- Strong computer skills and the ability to handle a fast-paced environment
- Ability to self-manage and maintain a positive demeanor
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related call center environment
- Familiarity with pediatric healthcare practices
- Additional skills in managing multiple tasks efficiently
#PediatricHealthcare #CustomerService #RemoteWork #CareerGrowth #HealthBenefits
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