Remote Jobs
Call Center Representative - Remote
6 days agoWhat's your preference?
Job Description
- Req#: CXErqngLwunN
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Attractive benefits package including medical, dental, and vision insurance
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement within the organization
- Flexible work environment with options for full-time, part-time, or contract positions
- Supportive team dedicated to employee success and well-being
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone
- Assist customers in improving their financial position by understanding their situations and creating solutions
- Educate customers on account terms and payment plans
- Negotiate and offer repayment solutions that best suit both the consumer and the business
- Provide accurate and detailed documentation of accounts to ensure proper follow-up
What is Required (Qualifications):
- Must be authorized to work in the United States
- High school diploma or GED
- Strong typing skills and proficiency in the Windows operating system
- Customer service experience, preferably in a call center or similar role
- Excellent communication and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Knowledge of financial concepts and familiarity with accounts receivable and accounts payable processes
- Understanding of medical terminology and billing procedures
- Ability to work independently and collaboratively within a team environment
#FinancialServices #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefits
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