Remote Jobs
Call Center Representative - Remote
This job is now closed
Job Description
- Req#: pZKBwU6iEHc6
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Attractive benefits package including medical, dental, and vision coverage
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement within the organization
- Flexible working arrangements with a fully remote position
- Employee perks and discounts, including access to Broadway shows
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone to address their inquiries
- Assist customers in improving their financial situation through empathetic communication
- Educate customers on account terms and available payment plans
- Negotiate and propose repayment solutions that benefit both the consumer and the business
- Maintain accurate and detailed documentation of customer accounts to ensure proper follow-up
What is Required (Qualifications):
- Must successfully pass a criminal background check and drug screening
- Authorized to work in the United States
- High school diploma or GED
- Strong typing skills and proficiency in the Windows operating system
- Prior experience in customer service, particularly in a call center or similar role
How to Stand Out (Preferred Qualifications):
- Knowledge of financial concepts and medical terminology
- Familiarity with accounts receivable and accounts payable processes
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively within a team environment
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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