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Call Center Representative - Remote

5 days ago

Pay$30.50 - $43.90 / hour
LocationBaton Rouge/Louisiana
Employment typeFull-Time

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  • Job Description

      Req#: JXvpUzEPz2o6
      Employer Industry: Financial Services

      Why consider this job opportunity:
      - Salary up to $43.90 per hour
      - Attractive and competitive benefits package including medical, dental, and vision insurance
      - $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
      - Career growth and promotional opportunities within the organization
      - Flexible work schedule with options for full-time, part-time, or contract positions
      - Employee perks and discounts on Broadway shows and more

      What to Expect (Job Responsibilities):
      - Initiate or handle calls with customers by phone
      - Help customers improve their financial position by understanding their situation and creating solutions
      - Educate customers on account terms and payment plans
      - Negotiate and offer repayment solutions that best suit the consumer and the business
      - Provide accurate and detailed documentation of accounts to ensure proper follow-up

      What is Required (Qualifications):
      - High school diploma or GED
      - Proficiency in the Windows operating system
      - Strong typing skills
      - Customer service experience
      - Ability to successfully pass a criminal background check and drug screen

      How to Stand Out (Preferred Qualifications):
      - Knowledge of financial concepts
      - Familiarity with accounts receivable and accounts payable processes
      - Prior experience in a call center or similar role
      - Understanding of medical terminology and billing procedures
      - Excellent communication and problem-solving skills

      #FinancialServices #CustomerService #CareerGrowth #CompetitiveBenefits #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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