Remote Jobs
Call Center Representative - Remote
5 days agoWhat's your preference?
Job Description
- Req#: JXvpUzEPz2o6
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Attractive and competitive benefits package including medical, dental, and vision insurance
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Career growth and promotional opportunities within the organization
- Flexible work schedule with options for full-time, part-time, or contract positions
- Employee perks and discounts on Broadway shows and more
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone
- Help customers improve their financial position by understanding their situation and creating solutions
- Educate customers on account terms and payment plans
- Negotiate and offer repayment solutions that best suit the consumer and the business
- Provide accurate and detailed documentation of accounts to ensure proper follow-up
What is Required (Qualifications):
- High school diploma or GED
- Proficiency in the Windows operating system
- Strong typing skills
- Customer service experience
- Ability to successfully pass a criminal background check and drug screen
How to Stand Out (Preferred Qualifications):
- Knowledge of financial concepts
- Familiarity with accounts receivable and accounts payable processes
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Excellent communication and problem-solving skills
#FinancialServices #CustomerService #CareerGrowth #CompetitiveBenefits #RemoteWork
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